MEDIATING ANXIETY & PERCEIVED EASE OF USE
Use of technology often has unpleasant side effects, which may include strong, negative emotional states that arise during interaction with computers. Frustration, confusion, anger, anxiety and similar emotional states can affect not only the interaction itself , but also productivity, learning, social relationships, and overall well- being. There are a number of related definitions explaining as to what is anxiety. Leso and peck (1992) define computer anxiety as a feeling of being fearful or apprehensive when using or considering the use of a computer. Evidently, factors such as who first have introduced the person to the computer technology (Rosen and Weil 1995, and Bronsnan, 1998a,b) past failure or successes with hardware or software; and the current tasks being attempted including the new computer applications. These researchers have attempted to predict those who will experience computer anxiety by identif ying factors that correlate with its occurrence. Frequently, such factors as age, gender, ethnicity, previous computer experience, mathematics anxiety, se lf-efficacy, learning styles, and computer attitude are posited as a factor influencing the computer anxiety (Ayersman & Reed, 1995; Reed and Ayersman, 1996; Igbar ia & Chakrabarti, 1990).
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